I am a fairly avid reader yet
rarely read a book more than once. Not so with "Good to
Great," by Jim Collins. This book so captivated me that
I devoured my first reading, underling and highlighting, reading
and re-reading chapters. Then, I went out and bought the entire
book on CD and listened to that over and over. I figure I had
'read' the book at least three times, maybe closer to four. Why
the attention? This is the best management book I have ever read
--ever. In fact, it is probably the third best book I have ever
read, of any type. In it, Collins and his research team has compiled
information about good companies who, at a specific point in
time, made the leap to being a great company, as measured by
consistent cumulative stock returns over a 15-year period. Among
the few companies making the 'cut' (11 companies in all) were
Circuit City, Fanne Mae, Nucor Steel, Kroger and Walgreens.
Collins' opening statement
provides the just of the book: "Good is the enemy of the
great." On that thesis he presents his team's findings and
conclusions from the volumes of materials studied about these
companies.
For example, in Chapter 2 he
discusses the kind of leadership they discovered. To their surprise,
it wasn't the "charismatic" leader who was able to
lead his company to greatness, it was what Collins tabbed a "Level
5" leader, one who exhibited personal humility and strong
professional will.
In Chapter 3 he reveals that
most of the great companies didn't begin with a great idea, but
with the right people, the right team. The good-to-great leaders
got the right people on the 'bus' so-to-speak, as well as getting
the wrong people off the bus. To be a great company, Collins
implies, you've got to have great people, and he goes into considerable
detail about how great companies went about obtaining them, offering
practical advice for those of us aspiring to greatness.
The chapter that had the greatest
initial impact on me was Chapter 4, titled, "Confront the
Brutal Facts (Yet Never Lose Faith)." Using the story of
Admiral Jim Stockdale, who was imprisoned in the "Hanoi
Hilton" for eight years during the Vietnam War, Collins
reveals that good-to-great companies did not remain entrenched
in old, outdated modes of business, nor were they deluded by
dreams or false hopes. They were not afraid to face reality.
They were diligent to determine the truth about their situations
-- some of which were quite grave, as in the case of Fannie Mae,
on the verge of bankruptcy. On this basis, knowing their current
reality, they embarked on a process that enabled them to make
the leap from being good companies to great companies. Which
is where Collins goes for the remainder of the book.
Time and space do not allow me
to say everything I'd like about this book. But I will say this:
"Good to Great" provided the catalyst for me to embark
on a path of totally redefining and reorganizing my company.
It began with facing the facts and then following Collins through
the process good-to-great companies went through, asking questions
like: "What am I passionate
about?" And, "what can I be the best at?" And,
"what drives us economically?"
If you own a business, or are
in any kind of management position, you've got to read this book.
I assure you, you will not regret it.
-TLH